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Leader Effectiveness Index: Directions for Administering, Scoring, and Preparing Feedback Reports (MDS-1050 and MDS-1050a)

J. Moss, Jr., Q. Jensrud

This booklet should be of particular interest to practitioners who are interested in administering the Leader Effectiveness Index (LEI) to groups of individuals, hand-scoring the data from those instruments, and providing individualized feedback reports to each participant for the purposes of leadership diagnosis and development. The LEI is a 7-item instrument that has been developed and tested to provide assessment data on leader effectiveness (e.g., Item 1 = inspires a shared vision and establishes standards that help the organization achieve its next stage of development).

It is assumed that a coordinator executes the process of administration, data collection, and providing feedback reports. Data collection consists of obtaining data from five individuals who are very familiar with the person being assessed. The feedback reports consist of a chart that shows (1) the average of the five observer scores and (2) a comparison of the average scores from the five observers and the average scores derived from a national norm group.

The process of administration and generation of feedback reports is delineated in a detailed fashion taking the coordinator from the initial steps of instrument preparation to the final stages of presentation of the feedback reports to the participants. This document contains the following: an introduction to the process, how to prepare the instruments, how to administer the instruments, how to follow up on nonrespondents, the process of preparing the feedback reports, the process for providing the feedback reports to the ratees, and alternative directions for administering the LEI by mail. There are nine appendices that include such tools as calculation worksheets, blank forms, and charts. Examples of each step in the process are provided for clarity and ease of understanding.

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