Policymakers and educators agree that there is a pressing need to develop relevant educational programs for workers in this country. Recent research has examined the nature of various work activities and how they are affected by the introduction of new information technologies. This report looks at the domain of skilled machining. The authors were interested in finding out what happens when people introduce a new symbol system into their work routines and how this can inform recommendations about training for new technologies.
MDS-146 / November 1992