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Emerging Strategies for Quality Assurance


Missouri: K-12 Performance-Based Accreditation

      Missouri is in the second year of the Missouri School Improvement Program, a five-year accreditation process for all K-12 school districts in the state. Each year, over 100 school districts receive an in-depth review reporting on the areas of resources such as facilities, instructional processes, and district performance. As part of the accreditation process, a site visit of approximately two to five days to the district is also conducted. Site visit teams include equal numbers of state department staff and educators from the field. The reports developed as part of this process are reviewed by the Missouri Department School Improvement Committee, and a summary of the report and the committee's recommendations for accreditation are presented to the State Board of Education for approval. Districts must also submit a School Improvement Plan addressing the concerns identified by the committee in its review report. Staff members from the Division of School Services provide technical assistance to district personnel by phone and through training sessions they hold throughout the state. In addition, a variety of materials about the Missouri School Improvement Program have been developed to help districts through the accreditation process.


North Carolina: Educational Excellence Through the Malcolm Baldridge National Quality Awards System

      Through the North Carolina Quality Leadership Awards program, six school systems have volunteered to participate in a pilot program based on the Malcolm Baldridge National Quality Awards. The award recognizes quality improvement efforts in the private sector and is presented annually by the President of the United States in a ceremony in Washington DC to U.S. manufacturing and service companies and small businesses. Using the guidelines of the Malcolm Baldridge National Quality Award system, North Carolina has tailored the award criteria to "educational organizations" by developing Education Performance Excellence Criteria. School systems in the North Carolina pilot program have made a commitment to improving performance through integrating a model of continuous quality improvement into the fabric and foundation of school and district operations. According to a 1998 guide to North Carolina Quality Leadership, the Education Performance Excellence Criteria have two results-oriented goals: [1] delivering value to customers in dynamic and changeable conditions and [2] building organizational capacity for continuous improvement. Rather than mandating that school systems participate, the pilot program allows voluntary commitment and the ability for members of these systems to be introspective as they prepare to voluntarily evaluate themselves. It is hoped that this type of self-assessment will lead to a cycle of continuous improvement and, through that, educational excellence.


Pennsylvania: Providing Incentives Through Performance-Based Funding

      In 1997 - 1998, Pennsylvania provided funding to support school performance awards based on school improvement in student achievement and/or effort. For the 1998 awards, improvement in student achievement was determined using results from the Pennsylvania System of School Assessment (PSSA) reading and math scores. Improvement in effort is premised upon the student attendance rate for all schools. All Pennsylvania Area Vocational-Technical Schools (AVTSs) that have Department of Education approved vocational-technical education programs are included in the school incentives program. For AVTSs, the effort component of the program is the same as for all public schools in the state. However, the achievement component for vocational schools was modified to more clearly address the mission of AVTSs. For the years 1997 - 1998 through 1999 - 2000, the rate of students employed related to their training will be used. To be eligible for an achievement award, Pennsylvania schools must meet the guidelines for improvement set by the state. Beginning in the year 2000 - 2001, the achievement component will be based on the level of competency as defined by scores on a state-approved occupational competency measure. By that time, the state plans to have had two years of occupational competency testing completed. Cutoff scores for schools will be set according to the requirements of the Statewide System for Core Performance Measures and Standards. To support the requirements of the federally mandated Statewide System for Core Performance Measures and Standards, in September of 1996, the Pennsylvania State Board of Education approved the use of the National Occupational Testing Institute's (NOCTI) Job Ready/Student Assessment or other Pennsylvania Department of Education (PDE)-approved standardized tests that are recognized by industry groups or associations who employ AVTS graduates. Currently, 60 Job Ready/Student Assessment instruments are available, covering at least 85% of students enrolled in PDE-approved vocational-technical programs. The state is also considering the use of the Pennsylvania Nurse Aide Competency Evaluation Program Test, the National Automotive Technician Education Foundation (NATEF) End of Program Evaluation, the Air-conditioning and Refrigeration Institute Competency Examination, and the Pennsylvania Cosmetology Examination.




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