NCRVE MDS-773

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CONTENTS

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• Preface
• Tables
• Summary
• Acknowledgments
• Chapter One
  • INTRODUCTION
  • The New Workplace
  • The Debate Over Workplace Skills
  • Research Objectives And Approach
  • Organization Of This Report
• Chapter Two
  • RESEARCH APPROACH AND METHODS
  • Work In Context
  • Generic Skills And Dispositions
  • Institutional Responses To Changing Skill Needs
  • The Field Study
  • Limitations Of The Study
• Chapter Three
  • TECHNICAL WORK IN FOUR FIRMS
  • Overview Of Four Firms
  • Managing Traffic
  • Caring For Patients At Home
  • Manufacturing Electronic Components
  • Building A Transportation System
• Chapter Four
  • SKILLS AT WORK
  • Problem Solving At Work
  • Teamwork--More Than "Just Getting Along"
  • Dispositions And Attitudes At Work
  • Communication Skills
• Chapter Five
  • ACQUIRING AND DEVELOPING WORKFORCE SKILLS
  • Microprocessor Manufacturing
  • Health Agency
  • Traffic Management
  • Transportation Agency
• Chapter Six
  • CONCLUSIONS AND IMPLICATIONS
  • Generic Skills And Dispositions Are Important In Work, But Vary By Work Context
  • Employers Lack Specific Knowledge Of Workforce Skills And Effective Strategies For Acquiring Them
  • Employers Lack Effective Strategies For Developing Skills
  • Implications For School Reform
  • Implications For Developing A Skill Standards System
  • Implications For Future Research
• Bibliography