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WHAT MAKES PROGRAMS EXEMPLARY?

Exemplary Program Components

OSS reviewers based their evaluations of applications to the exemplary program search on descriptions and supporting evidence provided for twenty components originally developed by Phelps and Wermuth (1992). Below is a list of those components. The description of each component is adapted from the application form used by the OSS during the 1994 and previous years' searches. For each component, some of the best practices in exemplary programs are also described.

  1. Program Administration

    1. Administrative Leadership and Support

      In programs with strong administrative support, staff and students know who to approach to communicate ideas, problems, and other matters. A decision-making structure exists and the staff and other personnel understand this structure. There is a mutual understanding and appreciation between the administrators and staff. Many good programs use site-based management principles.

      Best Practices:

      • An organizational chart identifying operational elements and administrative personnel in charge is available.
      • Administrative support is provided in such areas as funding, advocacy, and marketing.

    2. Financial Support

      Program personnel are active and creative in identifying and soliciting additional funding for the program. Coordinators are usually knowledgeable about the recurring and nonrecurring costs associated with the program, including personnel salaries, staff training, equipment and material, and other special costs required to successfully implement and maintain the program. Most good programs have a budget with strong local/institutional support.

    3. Professional Development

      Professional development activities include any preservice, inservice, and/or continuing education obtained by program staff, as well as trainings conducted by staff for others such as supplemental teachers, other programs, or educational agencies. Staff are encouraged to participate in appropriate staff development activities.

      Best Practices:

      • Inservice or continuing education is provided for all program staff.
      • A committee of staff members oversees the
        planning and conducting of inservice professional development activities. The committee also controls the professional development budget.
      • Support/incentives are available for staff to attend inservice activities.

    4. Formative Program Evaluation

      Formative or ongoing evaluations should be collected routinely. Staff appreciate the need for an evaluation and use the data to improve programs.

      Best Practices:

      • Data on program effectiveness is collected through surveys and other assessment methods.
      • Program evaluation reports are prepared and available at regular intervals during the year (e.g., monthly or quarterly reports).
      • Feedback on program effectiveness is obtained from teachers and other staff members, students, parents, business/community representatives, and other individuals or groups.

    5. Summative Program Evaluation

      Summative evaluation should be gathered annually or biannually. It should include information about the program purpose and goals, have a design suited to the goals, and use appropriate instruments and procedures. In good programs, staff understand the need for an evaluation and appreciate the value of the data collected.

      Best Practices:

      • The evaluation is conducted by either an internal or an external evaluator.
      • Sufficient information is collected to provide evidence of effectiveness (e.g., completion rate, retention rate, number receiving services).
      • The evaluation data is used for program improvement.

  2. Curriculum and Instruction

    1. Individualized Curriculum Modifications

      Good programs individualize all aspects of the curriculum to fit the needs of the students. Programs which serve students with disabilities have comprehensive individualized education plans (IEPs). Programs serving other groups also have transition or career plans for students.

      Best Practices:

      • The curriculum is modified through any of the following means: use of computers, writing or adapting separate lesson plans, use of other media to deliver instruction, use of teacher aides, use of tutors, and use of mentors.
      • The individualized educational planning process involves teachers, students, counselors, parents, transition specialists, and vocational educators.

    2. Integration of Academic and Vocational Curricula

      Integrating academic and vocational education has proven to be an extremely effective way of educating students, especially those who are at risk of failing in the traditional classroom. Programs that have an integrated curriculum require students to complete a sequence of courses and to master identified competencies or skills to complete the program. Such programs allow students with special learning needs to complete their work on an individualized time plan.

      Best Practices:

      • Integration of academic and vocational curricula occurs through use of applied academic learning materials, integrated courses, team teaching between academic and vocational teachers, involvement in Tech Prep initiatives, and participation in career academies.

    3. Appropriate Instructional Settings

      Educational programs should reflect the diversity of the school's student population. The program meets the needs, backgrounds, abilities, and interests of program participants. While the number and classification of participants who are from special populations are available, other students are unaware of any special classification of their classmates.

      Best Practice:

      • Students who are members of special populations are fully included in regular education classes or included to the greatest extent possible.

    4. Cooperative Learning Experiences

      Cooperative learning experiences (i.e., students learning from other students) have proved to be an excellent way for students from special populations to learn. Good programs offer a variety of cooperative learning experiences to participants. These experiences relate to the purposes and goals of the program.

      Best Practices:

      • There are opportunities for, and students avail themselves of, the following cooperative learning experiences: group projects, in or out of the classroom; peer tutoring; and participation in student organizations.

  3. Comprehensive Support Services

    1. Assessment of Vocational Interests and Abilities

      Programs that are exemplary have established a comprehensive program to assess students. They have paid close attention to the process, resources, and materials used to assess the vocational interests, aptitudes, and abilities of program participants. They also individualize the assessment process so that each student has only those assessments needed.

      Best Practices:

      • Each students' individual interests and abilities are assessed using a combination of instruments and techniques as needed.
      • Assessment begins during 8th grade or lower.

    2. Instructional Support Services

      Instructional support services are vital to meeting the purposes and goals of the program. They include good resources, special materials, and/or additional personnel (e.g., teacher aides) who uniquely assist in achieving the stated goals of the program. Good programs continually seek better services to increase the chance for student success.

      Best Practices:

      • The following services are available: tutors; mentors; rehabilitation counselors; psychologists; job coaches; adaptive devices; financial support for books, tools, and so on; and child care.

    3. Career Guidance and Counseling

      Career guidance and counseling services are crucial to the success of program participants. Good career guidance programs are integrated into other programs in the institution with leadership provided by qualified counselors. Each student has an individual education plan, transition plan, or individual career plan that serves as their road map to the future. Credentialed counselors should assist all students in the school/institution.

      Best Practices:

      • Career guidance and counseling programs are led by certified guidance counselors and integrated into the school's/institution's other programs.
      • The following guidance and counseling activities are conducted: individual and group counseling, assessment of interests and abilities, career planning, consulting with teachers and parents, group counseling, job shadowing, field trips to various businesses, referrals, and follow-up evaluations.
      • There is a realistic guidance counselor-to-student ratio.

  4. Formalized Articulation and Communication

    1. Family/Parental Involvement and Support

      Active participation of parents in program activities has been shown to enhance student and program success. Parents are involved in general program planning and development as well as in planning for their children. Parents feel welcome and are involved in all decision-making aspects of the program.

      Best Practices:

      • Specific areas where parents and family members are involved include school management, new program planning, evaluation, and their children's programs.

    2. Notification of Both Students and Parents Regarding Vocational Opportunities

      The Perkins Act requires secondary program staff to inform potential students who are members of special populations and their parents of vocational education options available through the program. Good programs provide thorough information and have clearly defined methods, procedures, and resources to accomplish this mandate. Notification often includes information about vocational education program options, as well as available support services.

      Best Practices:

      • Information about vocational opportunities is available before or during the 9th grade.
      • Brochures, newsletters, and other forms of information dissemination are used (e.g., radio, newspapers, presentations in community) in a format that both students and parents will understand.
      • Information about the following is disseminated: available programs and specific courses, eligibility for enrollment, available special services, employment opportunities, placement, and financial assistance.

    3. Vocational Educators' Involvement in Individualized Educational Planning

      Vocational educators should be involved in the individual instruction planning process used by the program.

      Best Practices:

      • Vocational teachers of classes that students have expressed an interest in taking are informed participants in individualized educational planning meetings.
      • The roles of vocational teachers and others involved are clearly stated.

    4. Formalized Transition Planning

      An effective program should provide individual program participants with formalized transition planning. Transition can be defined as the movement of a completing student from one level or program to the next appropriate level or program (e.g., from a secondary school setting to a postsecondary vocational education program, a community-based rehabilitation program, and/or work). A comprehensive transition planning service should include the program staff involved in the transition process, outside agencies involved in the transition process, and the transitional options that generally exist for participants who are members of special populations as they exit the program. A program's involvement in Tech Prep initiatives is an important transition activity.

      Best Practices:

      • An individualized transition plan exists for each student preferably starting during 9th grade but no later than the 11th grade.
      • The plan explains who are involved in the process and their roles, as well as the services needed to progress.
      • Parents and students are actively involved in the planning process.

    5. Intra- and Interagency Collaboration

      Intra- and interagency collaboration serve as important avenues for funding, recruiting volunteers, and referrals. Departments and programs within the educational institution collaborate to provide support services, resources, and general assistance to the staff. Interagency cooperation is essential. All possible community resources are incorporated into the school or institution.

      Best Practices:

      • The employment services, rehabilitation services, health departments, agencies that operate Job Training and Partnership Act programs, and other community agencies cooperate regularly with the school/institution.
      • The roles that different school departments play in the program are clearly stated.
      • Involvement of the community and businesses may include the following: serving as tutors and mentors, donating cash or equipment and supplies, volunteering for various school/classroom activities, participating in advisory committees, and providing work experience and job training.

  5. Occupational Experience Opportunities, Placement, and Follow-Up

    1. Work Experience Opportunities

      In order to successfully transition from school to work, students must avail themselves of work experience opportunities during their enrollment within the program. School services related to work experience should include information about the type and nature of work experiences that are available to program participants, how these experiences relate to the instructional objectives of the program, and the extent to which the experiences are specific to the vocational education and training received by the students.

      Best Practices:

      • The program provides formal work experience to students.
      • Involvement in work experience is based on assessment of interests and abilities conducted by guidance counselors.
      • Work experience occurs both in and out of school and is both paid and unpaid.

    2. Job Placement Services

      Job placement services help program participants make the transition into the workplace. Successful programs assist students, especially those who are members of special populations, in identifying available jobs (including full-time, part-time, and summer jobs). In addition, good programs assist students in securing employment following program completion.

      Best Practices:

      • The program is committed to a proactive search for businesses who may provide job placement to students in the program (e.g., there is a designated person with this major responsibility).
      • Training or assistance in developing résumés and job interview skills is provided.
      • A networking system exists which the school can draw upon for job placement.

    3. Follow-Up of Graduates and Nongraduates

      To accurately assess a program's outcomes, data and information should be collected by program staff from graduates and from noncompleters. Information should be analyzed, reported, and used to improve the program and services.

      Best Practices:

      • Programs with good follow-up data on participants collected them during these desired intervals: upon graduation, three months after graduation, or six months to a year after graduation.
      • Reports summarizing the follow-up information are prepared and shared with the staff and other appropriate individuals.
      • Program coordinators and staff, as well as school administrators, use this information for program planning and improvement.

Other Characteristics

While the above components used in the exemplary program search are easily recognized, OSS has also observed other less tangible elements in schools and institutions with outstanding programs. The following observations are drawn from (1) evaluation of applications with extensive documentation; (2) site visits; and (3) dialogue with faculty, students, and staff.

Belief in Students' Abilities

Foremost, personnel involved in excellent programs are caring people who advocate for students and believe in their innate abilities. Teachers, staff, administrators, and employers all assume students are capable and take pride in their abilities, strengths, and successes. They never or rarely discuss their students' limitations or failures with us. Rather, they talk about their students' successes and how they have overcome their problems.

Teachers involved with the program sometimes admit that they have been convinced of the program's merits. These teachers are the ones who encourage reluctant colleagues to accept students with special needs into their classrooms. One teacher confessed his resistance to accepting students and/or participating in the program until he was finally persuaded into allowing a student with a learning disability into his class. That student became his star pupil. Currently, the teacher enjoys telling other faculty about his shortsightedness and the great rewards of working with students with special learning needs.

High Staff Morale

Teachers, staff, and administrators have easy, comfortable relations with each other, others within the school system or college, local employers, community groups, and parents. As a result, staff and student morale are high.

One or a Core of People Leading the Program

There is usually one person (or a small core of people) who is the heart of the program. This person may be an administrator, a teacher, or other staff personnel. All too often when the person leaves, the program becomes less effective. There are two lessons to be learned from this indicator:

  1. Steps should be taken to institutionalize the program so that when the person(s) leaves, the program remains intact and strong.
  2. One person can and frequently does make a difference.
Creative Problem Solving

People who work in outstanding programs find ways around barriers. When conversing with school personnel, OSS heard phrases like--

On the other hand, OSS often heard excuses from less effective schools-- Use Site-Based Management Principles

Outstanding programs usually adhere to site-based management principles although many do not know the term. When OSS first visited some of the model programs, the reviewers were unable to distinguish paraprofessionals from teachers or clerical staff from administrators!

Professional Development Is a Priority

Professional development activities are vital and welcomed by personnel. The program personnel seem to always seek a "better way" and never assume they have reached perfection.

Extensive Interactions with Business and the Community

There are many positive interactions between the school and the community/ business/industry. Education activities are viewed as a shared responsibility.

Conclusion

In the first section of this document, background for the exemplary program search conducted by OSS was presented. In addition, the second section presented OSS's observations regarding other characteristics that exemplary programs share. The second section also included a discussion of best practices for each component in the framework. Each of these--components, best practices, and emerging characteristics--offers significant insight into what makes current exemplary vocational special populations programs the best as well as insight into the continued improvement of other vocational special populations programs.

Not one best practice works for all programs. Indeed, each program must look at its own assets (inside and outside its school) and build from there. All schools are encouraged to have a common purpose, mission, and vision with the central theme revolving around the students' interests and welfare. In addition to working on each of the elements deemed necessary for programs to be successful, the other less tangible characteristics discussed previously should be considered. By encouraging (1) high staff morale, (2) leadership, (3) creative problem solving, (4) site-based management, (5) professional development, and (6) extensive interactions with business and the community, schools can begin to create an atmosphere where outstanding education can occur.

From observations and through interactions with individuals in exemplary programs, OSS concludes that for programs to become outstanding, there must be a concerted effort between teachers, administrators, and the community to improve the total program. This effort must originate from the belief that all students can be successful and that all it takes is for everyone to get together and make it happen.


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