NCRVE MDS-934 - Contents

• ACKNOWLEDGMENTS
• PREFACE
• EXECUTIVE SUMMARY
• INTRODUCTION
• DIVERSITY DEFINED
• THE CHANGING SOCIETY AND WORKFORCE
• WHY ORGANIZATIONS ARE VALUING AND MANAGING DIVERSITY
• BARRIERS TO MANAGING DIVERSITY
  • Stereotypes and Prejudice
  • Discrimination
  • Harassment
  • Difficulty Balancing Work and Family
  • Poor Career Planning and Development
  • Lack of Organizational Political Savvy
  • Unsupportive Work Environment
  • Exclusion and Isolation
  • Qualifications and Performance Questioned
  • Lack of Mentors
  • Backlash
• STRATEGIES FOR MANAGING DIVERSITY
• DIVERSITY TRAINING
  • Benefits of Diversity Training
  • Types of Diversity Training
  • Conducting Needs Assessments
  • Content of Training
  • Selecting a Trainer
  • Training Methods and Techniques
  • Challenges and Obstacles of Diversity Training
  • Characteristics of an Effective Diversity Training Program
  • Evaluation of Diversity Training
• FUTURE TRENDS
• CONCLUSIONS
• GLOSSARY
• RESOURCE LIST OF VIDEOS
• REFERENCES