A Class Divided. Frontline Series. This program can be obtained from
University of Minnesota, University Film & Video, Continuing Education and
Extension, 1313 Fifth Street S.E., Suite 108. Minneapolis, MN 55414; (800)
847-8251. This program updates the original Frontline documentary Eye of the
Storm through a reunion of the former third-graders and their teacher
fifteen years later. The students, now young adults, relate the profound and
enduring effects of their discrimination lesson on their lives and in their
early experiences as parents. (color, 55 min., c1986)
[This item is no longer available from the University of Minnesota]
A Tale of "O" by Rosabeth Moss-Kanter. Good Measure, Inc., P.O. Box 3004, Cambridge, MA 02139. This film/video shows how a few "O"s learn to function as "X"s.
Bill Cosby on Prejudice. Budget Films, 4590 Santa Monica Boulevard, Los Angeles, CA 90029; (213) 660-0187. This film presents a monologue by Bill Cosby on prejudice.
Born Free. Educational Equity Act Publishing Center, 55 Chapel Street, Suite 231, Newton, MA 02160. These three half-hour videos feature panel discussions and interviews dealing with sex-role stereotyping.
Bridges: Skills for Managing a Diverse Workforce. (1991). BNA Communications Inc., 9439 Key West Avenue, Rockville, MD 20850; (800) 233-6067, fax: (301) 948-2085. BRIDGES is an eight-module video-based training program covering different issues of diversity (e.g., giving feedback, overcoming stereotypes, building teams, and resolving intercultural conflicts).
Bridging Cultural Barriers: Managing Ethnic Diversity in the Workplace. Barr Films, 12801 Schabarum Avenue, P.O. Box 7878, Irwindale, CA 91706-7878; (800) 234-7878. This half-hour film featuring Sondra Thiederman, Ph. D., teaches about the effective management of diverse workers through a simulated example of a manager resolving situations with two culturally different staff members.
Bridging the Talent Gap. Job Accommodation Network, West Virginia University, 809 Allen Hall, P.O. Box 6122, Morgantown, WV 26506-6122; outside WV, (800) 526-7234; all lines voice and TDD. 29-minute video for viewers with impaired hearing. $25.
Eye of the Storm by Jane Elliot. Frontline Series. This program can be
obtained from University of Minnesota, University Film & Video. Continuing
Education and Extension, 1313 Fifth Street, S.E., Suite 108, Minneapolis, MN
55414; (800) 847-8251. During a National Brotherhood Week, an imaginative
teacher involves her third-grade students in an experience designed to show the
anatomy of prejudice. The children were identified as either brown- or
blue-eyed, and were physically separated on that basis. On another day, the
roles were reversed. The isolated, separated groups learned how it would be to
be judged by color of their eyes. (color, 27 min., c1970)
[This item is no longer available from the University of Minnesota]
Faces. Salinger Films, 1635 12th Street, Santa Monica, CA 90404; (310) 450-1300. This one-minute, non-narrated video shows a kaleidoscope of human faces of different sexes, races, and ages merging and complementing each other to form an integrative whole. By showing the individual worth of each face as well as its contribution to the total picture, the video demonstrates that we are all unique, yet we share a common bond.
Living and Working in America. Via Press, Inc., 400 E. Evergreen Boulevard, Suite 314, Vancouver, WA 98660; (800) 944-8421. A comprehensive three-volume audiovisual series for training non-native speakers of English in communication skills needed for supervisory/management positions in the multicultural workforce. Includes video scenes, textbook, audiotapes, and an instructor manual with experiential learning activities.
Managing Diversity. CRM Films, 2233 Faraday Avenue, Carlsbad, CA 92008; (800) 421-0833. This film combines dramatizations of information from experts in the field to focus on diversity issues such as stereotyping and communication as well as differences in perceptions regarding teamwork, power, and authority. It ends with a list of useful things people can do to improve communication in a diverse work environment. A guide is included.
The Americans with Disabilities Act: New Access to the Workplace. Coronet/MTI Film & Video; (800) 621-2131. 39-minute video with leader's guide and participant's workbook. ($595; rental, $125)
Managing a Multicultural Workforce: The Mosaic Workplace Series. Films for the Humanities and Sciences, P.O. Box 2053, Princeton, NJ 08543-2053; (800) 257-5126. This is a series of videos addressing the issues of the diverse workplace. It covers topics such as understanding different cultural values and styles, men and women working together, and success strategies for minorities. Some of them are listed below:
Managing Diversity. Opens with a furry picture; but before viewers can adjust the image, the point has been made: Managers of an increasingly diverse workforce need to have a clear picture of what is really going on. The program points out the six major challenges managers face in developing a clear and unbiased picture, and helps viewers hone their techniques to achieve this goal. (color, 14 min., c1990)
Race & Sex Discrimination in the Workplace: What You Need to Know. Emphasizes the organization's responsibility for creating a work environment that allows equal access to employment opportunities. Includes interviews with legal experts, individuals who have filed discrimination suits, and with a EEOC Vice Commissioner. Examines the hiring and promotion practices of a company known for its fair employment practices. (color, 21 min., c1990)
Recruitment and Job Interviews. The realities of today's workplace indicate that there are not enough qualified employees, and there are not enough minority employees who will "fit in" or have the proper skills. This program shows how good recruitment efforts and effective, nonbiased job interviews can find and select the best employees. (color, 18 min., c1990)
The Multicultural Workplace. Demonstrates the importance of valuing cultural diversity in the workplace. Uses vignettes of supervisory-level interactions to illustrate the misunderstandings and cultural assumptions at work. Stresses that tapping into cultural diversity can improve communication, build unity and morale, and increase productivity. (color, 30 min., c1990)
Women in the Workplace: Changing Roles. Explores the issues raised by the changing roles of women in the workplace--for example, the legal aspects of discrimination based on sex, and the more common issues of confusion, resentment, and lack of cooperation and emotional support engendered by the change in the traditional roles of men and women in the workplace. (color, 16 min., c1990)
Partners in Change. American Association of Retired Persons (AARP), Program Resources Department, P. O. Box 51040, Washington, DC 22091. This 17-minute video demonstrates how a business can benefit from hiring the mature woman. It discusses the skills that displaced homemakers can transfer to a job as well as the commitment and stability they can bring to an organization.
Sandcastle: A Film about Teamwork and Diversity. Salinger Films, 1635 12th Street, Santa Monica, CA 90404; (310) 450-1300. Teamwork and the unique contribution of each diverse team member is illustrated in this Academy Award-winning, non-narrated 13-minute video. In this unique story about the building of a sandcastle, the film demonstrates the value of diversity.
Serving the Diverse Customer. Salinger Films, 1635 12th Street, Santa Monica, CA 90404; (310) 450-1300. This video helps customer service staff understand the dynamics of crosscultural communication and get beyond the barriers to establish positive relationships with diverse customers. Vignettes of typical customer/staff interactions are shown, and tips for providing top-notch service to a diverse population are given.
Valuing Diversity Series. Contact Copeland Griggs Productions, Inc., 302 23rd Avenue, San Francisco, CA 94121; (415) 668-4200, fax: (415) 668-6004. This seven-part film/video series for managers and other employees focuses on the advantages inherent in diversity. Segments deal with issues such as managing/supervising differences, upward mobility in a multicultural organizations, and communicating across cultures. The series includes a user's guide. The following is a list of the segments:
Managing Differences, Part 1. Shows how to evaluate, develop, and motivate diverse employees. Dramas and interviews illustrate how assumptions, real differences, and organizational culture affect the performance of managers, supervisors, and administrators in multicultural settings. (color, 30 min., c1986)
Diversity At Work, Part 2. Informs employees how to succeed in the multicultural organization. Dramatic illustrations show how stereotypes and actual differences affect the employees' ability to succeed. Diverse individuals present strategies for employee self-development, teamwork, and relationship-building with supervisors and peers who are different from themselves. (color, 30 min., c1986)
Communicating Across Cultures, Part 3. Illustrates how misunderstandings result from different styles of communication. Addresses the discomfort people feel when dealing with issues of race and gender, and suggests ways to communicate more effectively. (color, 30 min., c1986)
You Make The Difference, Part 4. Deals with the necessity for entry-level employees to work well with people different from themselves. Dramas and interviews with workers explore the issues of sabotage, stereotypes, cultural differences, teamwork, and environments that promote productivity. (color, 25 min., c1990)
Supervising Differences, Part 5. Shows how first line supervisors, plant managers, and others can get the best out of their diverse workforce. Dramas and interviews help supervisors with climate setting, coaching and development, team building, supervising culturally diverse workers, controlling stereotypes and assumptions, and dealing with employee conflict. (color, 30 min., c1990)
Champions of Diversity, Part 6. Senior executives show why they are "champions of diversity" and how they changed their own behavior and now lead their organizations in change. Special emphasis is given to personal growth changing demographics, and the benefits of diversity. (color, 28 min., c1990)
Profiles In Change, Part 7. A documentary about programs and processes of cultural change. Explores how organizations are changing to maximize their diverse human resources, focusing on recruitment, training, mentoring, team building, accommodating differences, communicating, rewarding, and holding managers accountable. (color, 58 min., c1990)
West Meets East in Japan. Pyramid Film and Video, Box 1048, Santa Monica, CA 90406; (800) 421-2304. This culture-specific video lets the viewer experience Japanese culture from the point of view of an outsider learning the norms of Japanese etiquette. A study guide is included.
Working Together: Managing Cultural Diversity. Crisp Publications, 95 First Street, Los Altos, CA 94022-9803; (800) 442-7477. This video-book program teaches how to work productively in a multicultural environment. Users learn how to manage their attitudes and communication in interactions with people from other cultures. The kit includes a leader's guide.
Note: The video information above was taken from the following publications:
Gardenswartz, L., & Rowe, A. (1993). Managing diversity: A complete desk reference and planning guide (pp. 422-423). Burr Ridge, IL: Irwin.
University of Minnesota. (1996). University film and video: Diversity. Minneapolis: Author.