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Project RI.2
Changing Work, Changing Literacy? A Study of Skill Requirements and Development in a Traditional and Restructured Workplace

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The purpose of this project is (1) to identify in ethnographic detail the literacy-related skills that are required in today's changing workplaces; (2) to compare the literacy requirements of "high performance" workplaces with more traditionally organized ones; and (3) to construct innovative ways to introduce educators to the changing skill demands of work. In the final year of our research, we will also determine how literacy requirements vary in these factories, given different types of work organization. Finally, we will complete and field-test a multimedia database which can be used by vocational and literacy educators.

This project is cosponsored by the National Center for Research on Writing and Literacy, and affiliated with the National Center for the Workplace.

This study will yield a final formal research monograph. The report will discuss the kinds of literacies that accompany work in changing workplaces; it will contrast the literacy requirements of "high performance" versus traditionally organized factories; and it will trace the implications of these findings for vocational and literacy educators in secondary and postsecondary schools and colleges and for policymakers and researchers. We will develop a multimedia database in the form of a compact disc--a computer-based compendium of video from the factory floors; audiotaped interviews with line workers, engineers, and managers; examples of written documents and schematic diagrams and other data--which can be used to introduce vocational and literacy educators, in dynamic fashion, to the literacy requirements of changing workplaces.

Our intended audiences include literacy and language practitioners in high schools and community colleges, adult educators who focus on basic skills instruction, vocational educators with an interest in the skill requirements of changing workplaces, researchers who specialize in literacy issues, and ethnographers who focus on workplaces.

One avenue for dissemination will be the NCRVE technical report series, the National Center for the Study of Writing and Literacy's technical report series, and journals for researchers and practitioners. The final report will be distributed through the publication channels of both centers. We expect to develop shorter articles for practitioners and researchers and to publish those in appropriate professional journals. Finally, we will report on the research at national annual conferences such as AERA meetings, and at special interest conferences on literacy in general and workplace literacy in particular.

In addition to the more traditional dissemination avenues mentioned above, we would like to launch a different kind of effort with our multimedia database. Specifically, we would like to convene groups of educators with an interest in literacy and/or school-to-work efforts, introduce them to the database, and document their responses. Analyses of teachers' conversations about the database will provide an interesting window on how well the multimedia tool functions; information about teachers' conceptions of workplaces and the process of reimagining curricula in light of work; and suggestions for companies as well about teaching and learning.


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